Industry: Private

Employment Type: Full Time

Work Hours: 8

Salary: £20 To £30/An Hour

Location: United Kingdom

Full Job Description

Join Our Team as a Customer Service Advisor

Are you a people person who loves helping others? Do you have a knack for solving problems? If so, there’s an exciting opportunity waiting for you in the world of Capita customer management jobs!

About Us

At Capita, we pride ourselves on delivering top-notch customer service that truly makes a difference. We work with various clients, ensuring their customers receive the best experiences possible. We’re looking for friendly and dedicated individuals to join our team as Customer Service Advisors. If you enjoy connecting with people and making their day a little brighter, we want to hear from you!

Your Role

As a Customer Service Advisor, your main focus will be on assisting customers and providing solutions. You will be the first point of contact for customers, guiding them through their inquiries and issues. Here’s what your day might look like:

• Responding to customer inquiries via phone, email, or chat.
• Listening carefully to customer needs and providing clear solutions.
• Troubleshooting problems and offering helpful guidance.
• Documenting customer interactions in our system.
• Collaborating with team members to improve service quality.

What We’re Looking For

We are eager to find candidates who are enthusiastic and ready to make a positive impact. Here’s what will help you succeed in this role:

• A friendly and approachable personality.
• Strong communication skills, both written and verbal.
• Ability to think on your feet and handle challenges.
• Basic computer skills, including using email and chat systems.
• A willingness to learn and adapt to new situations.

Why Work with Us?

Joining our team is more than just a job; it’s the beginning of a rewarding career. Here are a few perks that come with being a part of Capita:

• Competitive salary and benefits package.
• Opportunities for career growth and development.
• Flexible working hours to help you balance work and life.
• A supportive team environment that values your input.
• Access to training programs to enhance your skills.

How to Apply

If you’re excited about the idea of helping customers and being part of a fantastic team, we can’t wait to hear from you! Please apply on this page and take the first step towards a rewarding journey with us.

Final Thoughts

At Capita, we believe that every customer interaction counts. As a Customer Service Advisor, you will play a vital role in shaping positive experiences for our clients’ customers. If this sounds like the perfect fit for you, don’t wait—apply today!