Industry: Private

Employment Type: Part Time

Work Hours: 8

Salary: £20 To £30/An Hour

Location: United Kingdom

Full Job Description

Become a Remote Customer Experience Specialist at Humana!

Are you ready to make a difference while working from home? At Humana, we are all about improving health and wellness in our communities. We are looking for a dedicated Customer Experience Specialist to join our remote team. This is an exciting opportunity for someone passionate about helping others and providing top-notch service.

What You’ll Do

As a Customer Experience Specialist, you will:

• Engage with customers over the phone and via chat.
• Address inquiries and provide information about our services.
• Guide clients through their health plans and benefits.
• Provide support during open enrollment and claims processes.
• Build strong relationships with clients to enhance their experience.

Who You Are

This role is for someone who loves to connect with others and finds joy in helping them navigate their health journeys. You should bring the following qualities:

• Strong communication skills, both verbal and written.
• Ability to listen and empathize with customers.
• Experience in customer service, preferably in healthcare.
• A positive attitude and a willingness to learn.
• Comfortable using technology and navigating multiple systems.

Why Work with Us?

At Humana, we care about our employees just as much as we care about our customers. Here’s what we offer you:

• Work-Life Balance: Enjoy a flexible schedule that fits your lifestyle.
• Benefits: Get health insurance, retirement plans, and paid time off.
• Professional Growth: Access training resources and opportunities for development.
• Supportive Team: Work alongside a friendly, motivated group of professionals.

About Humana

Humana is a leading health insurance company with a mission to help people achieve their best health. We strive to make healthcare easier and more accessible for everyone. Our team is diverse, passionate, and committed to making a positive impact.

Ready to Join Us?

If you are interested in this humana remote job opportunity, we would love to hear from you! Please submit your application on this page. We can’t wait to see how you can be a part of our mission to promote better health.

We are all about diversity and inclusion. We encourage everyone, regardless of background, to apply. Join us and help us make healthcare better for our customers!