Industry: Private
Employment Type: Part Time
Work Hours: 8
Salary: £20 To £30/An Hour
Location: United Kingdom
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Full Job Description
Join Our Team as a SEPTA Customer Service Representative!
Are you a people person who enjoys helping others? Do you have a knack for solving problems? If so, we have just the opportunity for you! We are looking for dedicated individuals to fill several roles in the SEPTA customer service jobs category. Our mission is to provide seamless service to the community, and we need your help.
About the Role
As a Customer Service Representative with SEPTA, you will be the friendly face of our public transportation system. Your main duty will be to assist customers with their inquiries and ensure they have a positive experience when using our services. You’ll be working in a fast-paced environment, where each day brings new challenges and rewards.
Key Responsibilities
- Respond to customer inquiries in person, over the phone, and via email.
- Provide accurate information about schedules, routes, and fare structures.
- Assist in resolving customer complaints and issues in a timely manner.
- Guide customers in understanding how to use our services effectively.
- Maintain a high level of customer satisfaction through excellent service.
- Collaborate with team members to improve service and efficiency.
Who We Are Looking For
To succeed in this role, we are looking for someone who is:
- Friendly and approachable.
- An excellent communicator, both verbally and in writing.
- Comfortable using computers and various software programs.
- A quick thinker, able to stay calm under pressure.
- Detail-oriented and organized.
Qualifications
To be considered for this position, you should possess:
- A high school diploma or equivalent.
- Previous customer service experience is a plus, but not required.
- A strong desire to help and serve the public.
Why Work With Us?
Joining our team as a Customer Service Representative comes with numerous benefits:
- Competitive pay and benefits package.
- Opportunities for career advancement within SEPTA.
- Training and support to help you succeed in your role.
- A chance to work in a community-oriented environment.
How to Apply
If you’re ready to make a difference in our community, we would love to hear from you! To apply for these exciting SEPTA customer service jobs, please submit your application on this page. Join us in providing excellent service to ensure everyone can enjoy safe and reliable transportation.
Final Thoughts
Working with SEPTA means being part of a team that values service and community. If you have a passion for helping people, and enjoy being part of a fast-paced team, then this job is for you. We can’t wait to see your application!
