Industry: Private

Employment Type: Part Time

Work Hours: 8

Salary: £20 To £30/An Hour

Location: United Kingdom

Full Job Description

Join Our Team as a Shopify Customer Service Specialist

Are you passionate about helping others? Do you have experience working with Shopify? If yes, we have the perfect opportunity for you! We are looking for a friendly and dedicated Shopify Customer Service Specialist to join our growing team. This role is ideal for someone who enjoys connecting with customers and solving their problems.

About Us

We are a vibrant e-commerce company specializing in unique products that brighten up our customers’ lives. Our goal is to provide top-notch service and create a delightful shopping experience. As a part of our team, you will play a vital role in helping our customers find the right products and addressing their inquiries.

Your Role

In this Shopify customer service job, you will interact with customers through various channels. You will be the friendly voice and expert they turn to when they have questions or need assistance.

Key Responsibilities:

• Respond to customer inquiries via email, chat, and phone.
• Help customers navigate our Shopify store, place orders, and track shipments.
• Resolve issues and provide solutions in a timely manner.
• Maintain a detailed knowledge of our products and policies.
• Gather customer feedback and report it to the team.
• Ensure customer satisfaction with a positive attitude.

What We Are Looking For

We want someone who is enthusiastic and loves helping people. If you have experience in a similar role and know how Shopify works, that’s a big plus! But it’s not just about your skills. We need someone who is:

Qualifications:

• Great at communication, both written and verbal.
• A problem-solver who can think on their feet.
• Comfortable using technology and learning new tools quickly.
• A team player who enjoys working with others.
• Flexible with shifts and can adapt to changing environments.

Benefits

We value our employees and want to take care of you! Here are some perks you can expect:

• Competitive salary.
• Health and wellness benefits.
• Opportunities for professional growth and advancement.
• A supportive and friendly work environment.
• Employee discounts on our products.

How to Apply

If you’re excited about this Shopify customer service job and think you would be a great fit, we want to hear from you! Please apply on this page. We are looking forward to meeting you and potentially having you as part of our team.

Final Thoughts

This is your chance to make a difference in the lives of our customers. If you have the skills and the friendly attitude we’re looking for, please don’t hesitate! Join us, and help us create a memorable shopping experience for everyone.