Industry: Private

Employment Type: Part Time

Work Hours: 8

Salary: £20 To £30/An Hour

Location: United Kingdom

Full Job Description

Join Our Team as a Remote Customer Support Specialist at Ventrica!

Are you looking for a job that lets you work from the comfort of your home? Do you have a knack for helping people? If so, we want to hear from you! We are excited to offer a position for a Remote Customer Support Specialist at Ventrica, a company dedicated to providing excellent service to our clients.

About Ventrica

At Ventrica, we believe in creating a supportive and collaborative environment. We focus on helping businesses improve their customer engagement. With our team working remotely, we aim to maintain a vibrant workplace culture.

Job Overview

As a Remote Customer Support Specialist, you will be the friendly voice that helps our customers. Your role will include:

• Responding to customer inquiries via phone, email, and chat.
• Assisting customers with their questions or issues.
• Providing clear information about our products and services.
• Documenting customer interactions in our system.
• Offering solutions and ensuring customer satisfaction.

What You’ll Bring

We are looking for someone who is:

• Friendly and approachable.
• Great at communicating, both written and verbally.
• Organized and able to manage time well.
• A team player who enjoys collaborating with others.
• Problem-solver who can think on their feet.

Your Qualifications

To be successful in this position, you should have:

• High school diploma or equivalent.
• Previous experience in customer service is preferred, but not necessary.
• Basic computer skills and experience with CRM systems.
• Strong internet connection and ability to work from home.

Why Work at Ventrica?

Working from home has many benefits, and we make sure you enjoy them:

• Flexible hours that fit your schedule.
• Competitive pay with opportunities for bonuses.
• A supportive team that values your input.
• Training and resources to help you grow in your role.
• Company events and activities to foster team bonding.

How to Apply

Ready to take the next step? We would love to meet you! Please apply on this page, and tell us why you’d be a great fit for this role.

We can’t wait to hear from you! Join us at Ventrica and help us provide amazing customer support.

Remember, this isn’t just a job; it’s an opportunity to be part of something great while enjoying the comfort of working from home. Let’s work together to make a difference in our customers’ lives!